“I love that there's many different tasks, it's rarely the same thing two times in a row (never boring). I also love that Customer Support teaches you how to reach out to different people within Crestron to find an answer you're looking for.”
Jillian S.
Intern, Sales Support
“Every person I interact with has unique details/situations that help keep it interesting and fresh. I am motivated by the opportunity to inform individuals about our company and what makes us special, while looking to connect those special things to their reality.”
Brian C.
Business Development
Explore our departments
Apart from the usual technical skills that are needed to perform the job, we look for candidates who can challenge the status quo and candidates who demonstrate constant hunger for doing things better today than yesterday through continual change.
Business Development
We design and create proposals for customer projects as fast and simply as possible, with the best sales support in the industry. Our tech sales team assists with technical questions, system design and proposals for integrated Crestron solutions. We're always ready to help our customers with all their Crestron design-related needs.
Customer Relations
These valuable teammates support the Crestron sales team. We interact with our sales managers and clients in a fast-paced and solution-based environment to ensure customer satisfaction.
Customer Support
We are the face of Crestron to our customers and dealers, building relationships with territories and interacting frequently with the same people over time. We assist clients with questions or issues after their order has been placed and processed. We analyze situations, investigate problems and determine solutions to ensure our clients’ concerns and needs are met. We also provide all types of support to Crestron dealers, from orders, returns, tracking, availabilities, pricing and more.
Order Fulfillment
This important team ensures that client orders are processed in accordance with Crestron’s customer service standards. We also make sure that adequate inventory levels are maintained, to maximize customer satisfaction.
Sales Support Services (Technical Sales)
We design and create proposals for customer projects as fast and simply as possible, with the best sales support in the industry. Our tech sales team assists with technical questions, system design and proposals for integrated Crestron solutions. We're always ready to help our customers with all their Crestron design-related needs.
Technical Publications
This team delivers product information digitally to the Crestron customers. Current Crestron customers are easily able to get answers to all product details and prospective customers are able to easily find the right solution for their business needs.
Technical Support (Tier 1, Tier 2, Advance Technical Support Group)
Our technical support teams resolve customer issues by applying their advanced Crestron product knowledge and expertise, while utilizing available resources. They must ensure that all customer issues are resolved promptly.
Technical Training & Crestron Technical Institute (CTI)
Our CTI (Crestron Technical Institute) team empowers our customers by providing training that allows them to be able design, install, configure or program commercial and residential A/V systems. Attendance at our CTI classes includes hands-on training and the opportunity to learn from and interact with our veteran Crestron training instructors. These professionals have over 20 years of experience in the industry and often helped design the Crestron systems for which they teach.
